Sprout Tz Online Privacy Statement
At Sprout Tz, we are committed to safeguarding your privacy. We want you to know how we may collect, use, share, and keep information about you and the choices that are available to you.
When we provide Sprout Tz products or services to you, we may also give you specific additional details about how we will use your personal information. This online privacy statement applies to Sprout Tz websites, online applications that run on smart phones, tablets, and other mobile devices (“apps”) as well as your use of, or access to any of our online services or content and other online programs that we offer with our partners that link to this statement. It does not apply to those websites that have their own online privacy statements.
Our websites and apps are not intended for children under 13 years of age. We do not knowingly solicit data online from, or market online to, children under 13 years of age.
What information does this online privacy statement cover?
This online privacy statement describes how we (and our Service Providers) may collect, use, share, and keep information that we get about you online. We gather Online Information if you: Visit or use our websites or apps; Participate in the online programs we offer with our Business Partners; Receive or reply to electronic communications from us; View or click on our ads or other online content; and Interact with us through social media websites and other websites and apps.
In this statement, we also explain how we may combine Online Information with Other Information and how we then use the combined information.
What information do we collect online and how do we collect it?
The types of information we collect depends on which product or service you use.
Sometimes you give information directly to us (or to our Service Providers). For example, you might give us your name, account number, email, mailing address, phone number, or date of birth when you: fill out an online form or survey with us; register, log into or update the settings on your account using our online services; register or enroll in our programs; enter a contest or register for a marketing offer; or invest or buy something on our websites or apps.
We (and our Service Providers or Third-Party Ad-Servers) also collect information through Cookies and Similar Technologies. Most Cookies and Similar Technologies will only collect De-Identified Information such as how you arrive at our website or your general location. However, certain Cookies and Similar Technologies do collect Personal Information. For example, if you click Remember Me when you log in to our website, a cookie will store your username.
We (and our Service Providers or Third-Party Ad-Servers) may collect information using Cookies and Similar Technologies about: the device you use to browse our websites or use our apps (for example, we may collect information about the operating system or the browser version and the type of device you use to open electronic communications from us); the IP Address and information related to that IP Address (such as domain information, your internet provider and general geographic location); browsing history on our websites or apps (such as what you search for, the pages you view, how long you stay, and how often you come back); how you search for our websites or apps, from which website or app you came from, and which of our Business Partners' websites you visit; which ads or online content from us and our Business Partners you view, access, or click on; whether you open our electronic communications and which parts you click on (for example, how many times you open the communication); and the location of your mobile device (for example, to help prevent fraud or when you register to receive location-based content on our mobile websites or apps).
We (and our Service Providers or Third-Party Ad-Servers) may also collect information made publicly available through third-party platforms (such as online social media platforms), through online databases or directories, or that is otherwise legitimately obtained.
How do we use the information we collect about you?
We may use Online Information we collect about you on its own or combine it with Other Information to: deliver products and services, including to: recognize you when you return to our websites or use our apps; complete transactions; tell you about updates to your accounts, products, and services; update you about new features and benefits; answer questions and respond to your requests made through our websites or apps and through third-party websites (including social media); use the location of your mobile device for location-based services that you may request; determine how to best provide services to you and manage your accounts, such as the best way and time to contact you; improve our websites or apps and make them easier to use; advertise and market our products and services - and those of our Business Partners – including to: present content that is tailored to your interests, including Targeted Advertising; send or provide you with ads, promotions, and offers; analyze whether our ads, promotions, and offers are effective; help us determine whether you may be interested in new products or services; conduct research and analysis, including to: better understand our customers and our website or app users; allow you to give feedback by rating and reviewing our products and services and those of our Business Partners; produce data analytics, statistical research, and reports; review and change our products and services; manage fraud and security risk, including to: detect and prevent fraud or criminal activity; safeguard the security of your information; assess credit risks relating to our business, including to: evaluate and process your applications for our products and services and manage your existing accounts; (for example, to contact you with important information about your account) and use it in other ways as required or permitted by law or with your consent.
How do we share your information?
Some Online Information is Personal Information.
How we treat your Personal Information
We do not share Personal Information with anyone except as described below. We may share Personal Information as required or as permitted by law, such as: with credit bureaus and similar institutions to report or ask about your financial circumstances, and to report or collect debts you owe; with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests; with our Service Providers, regulatory authorities, and governmental agencies to detect and prevent fraud or criminal activity, and to protect the rights of Sprout Tz or others; within the Sprout Tz Family of Companies; with our Service Providers who perform services for us and help us operate our business (we require Service Providers to safeguard Personal Information and only use your Personal Information for the purposes we specify); with financial institutions or Co-brand Partners with whom Sprout Tz jointly offers or develops products and services (but they may not use your Personal Information - in particular your email address - to independently market their own products or services to you unless you consent that they can do so); in the context of a sale of all or part of the Sprout Tz Family of Companies or their assets; or for specific products or services, when you have given your consent.
We may transfer Personal Information to Service Providers or companies within the Sprout Tz Family of Companies throughout the world, for example, to process transactions and provide you with our products or services. Regardless of where we process your information, we still protect it in the manner described in this online privacy statement and according to the applicable laws.
How we handle Aggregated Information and De-identified Information
Aggregated Information or De-identified Information does not identify you individually; it helps us to analyze patterns among groups of people. We may share Aggregated Information or De-identified Information in several ways, for example: for the same reasons as we might share Personal Information; with Business Partners to help develop and market programs, products or services and present targeted content including Targeted Advertising; with Business Partners to conduct analysis and research about customers, website and app users; or with Third-Party Ad-Servers to place ads (including ads of our Business Partners) on various websites and apps, and to analyze the effectiveness of those ads.
How do we keep and safeguard your information?
We use administrative, technical and physical security measures to protect your Personal Information. These measures include computer safeguards and secured files and facilities. We take reasonable steps to securely destroy or permanently de-identify Personal Information when we no longer need it. We will keep your Online Information only as long as we must to deliver our products and services, unless we are required by law or regulation or for litigation and regulatory investigations to keep it.
What are your choices?
You will always have a right to access, update, and change or correct your Personal Information. If you want to do so or if you have any questions about how we process your Personal Information, please see the Sprout Tz Privacy Code.
You have choices about how Sprout Tz uses your information, such as how we market to you or how we manage Cookies and Similar Technologies.
What are your choices about how we market to you?
You can choose how you would like to receive marketing communications, including direct marketing - whether we send them to you through postal mail, email and/or telephone. If you choose to not receive marketing communications from us, we will honour your choice. Please be aware that if you choose not to receive such communications, certain offers attached to the products or services you have chosen may be affected. We will still communicate with you in connection with servicing your account, fulfilling your requests, or administering any promotion or any program in which you have elected to participate.
We participate in the Digital Advertising Alliance of (DAAC) self-regulatory program and adhere to the DAAC Principles for Online Behavioural Advertising. The DAAC program is designed to provide information about and greater control over online advertisements. It also enables you to opt out from online behavioural advertising served by any, or all of the participating companies. Click here to learn more about the DAAC and your choices.